Kantor Imigrasi Kelas II Madiun | Berita
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Berita

Info terbaru seputar Kanim Madiun
January 26, 2016 In IKM By Anggi Destiyarto

IKM periode 01-des-2015 s.d 31-des-2015

Laporan Indeks Kepuasan Masyarakat [table caption="Total Responden: 164 Orang" colalign="center|left|center|center"] NO,UNSUR PELAYANAN,NILAI,INDEKS 1,PROSEDUR PELAYANAN,2.6667, 0.1893 2,PERSYARATAN PELAYANAN,2.7500,0.1953 3,KEJELASAN PETUGAS PELAYANAN,2.5455,0.1807 4,KEDISIPLINAN PETUGAS PELAYANAN,2.3636,0.1678 5,TANGGUNG JAWAB PETUGAS PELAYANAN,2.3636,0.1678 6,KEMAMPUAN PETUGAS PELAYANAN,2.3636,0.1678 7,KECEPATAN PELAYANAN,2.6667,0.1893 8,KEADILAN MENDAPATKAN PELAYANAN,2.6667,0.1893 9,KESOPANAN DAN KERAMAHAN PETUGAS,2.8333,0.2012 10,KEWAJARAN BIAYA PELAYANAN,2.7500,0.1953 11,KEPASTIAN BIAYA PELAYANAN,2.6667,0.1893 12,KETEPATAN PELAYANAN,2.5833,0.1834 13,KENYAMANAN LINGKUNGAN,2.8333,0.2012 14,KEAMANAN PELAYANAN,2.5833,0.1834 [/table]   [table caption="HASIL AKHIR PERHITUNGAN IKM"] NILAI PERSEPSI,NILAI IKM,NILAI KONVERSI,MUTU PELAYANAN,KINERJA PELAYANAN 3,2.6012,65.03,B,BAIK [/table]   Tabel: Nilai...

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