Kantor Imigrasi Kelas II Madiun | Berita
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May 1, 2016 In IKM By Humas Tikkim

IKM Periode 01 April 2016 s/d 30 April 2016

Laporan Indeks Kepuasan Masyarakat [table caption="Total Responden: 128 Orang" colalign="center|left|center|center"] NO,UNSUR PELAYANAN,NILAI,INDEKS 1,PROSEDUR PELAYANAN,3.3750, 0.2396 2,PERSYARATAN PELAYANAN,2.8750,0.2041 3,KEJELASAN PETUGAS PELAYANAN,2.8750,0.2041 4,KEDISIPLINAN PETUGAS PELAYANAN,3.0000,0.2130 5,TANGGUNG JAWAB PETUGAS PELAYANAN,3.2500,0.2308 6,KEMAMPUAN PETUGAS PELAYANAN,3.3750,0.2396 7,KECEPATAN PELAYANAN,3.3750,0.2396 8,KEADILAN MENDAPATKAN PELAYANAN,3.4286,0.2434 9,KESOPANAN DAN KERAMAHAN PETUGAS,3.5000,0.2485 10,KEWAJARAN BIAYA PELAYANAN,3.3750,0.2396 11,KEPASTIAN BIAYA PELAYANAN,3.5000,0.2485 12,KETEPATAN PELAYANAN,3.2500,0.2308 13,KENYAMANAN LINGKUNGAN,3.1250,0.2367 14,KEAMANAN PELAYANAN,3.3750,0.2396 [/table]   [table caption="HASIL AKHIR PERHITUNGAN IKM"] NILAI PERSEPSI,NILAI IKM,NILAI KONVERSI,MUTU PELAYANAN,KINERJA PELAYANAN 3,3.2432,81.08,B,BAIK [/table]   Tabel: Nilai...

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April 1, 2016 In IKM By Humas Tikkim

IKM Periode 01-Maret-2016 s/d 31-Maret-2016

Laporan Indeks Kepuasan Masyarakat [table caption="Total Responden: 48 Orang" colalign="center|left|center|center"] NO,UNSUR PELAYANAN,NILAI,INDEKS 1,PROSEDUR PELAYANAN,3.6842, 0.2616 2,PERSYARATAN PELAYANAN,3.6842,0.2616 3,KEJELASAN PETUGAS PELAYANAN,3.6842,0.2616 4,KEDISIPLINAN PETUGAS PELAYANAN,3.5789,0.2541 5,TANGGUNG JAWAB PETUGAS PELAYANAN,3.7000,0.2627 6,KEMAMPUAN PETUGAS PELAYANAN,3.7000,0.2627 7,KECEPATAN PELAYANAN,3.4500,0.2450 8,KEADILAN MENDAPATKAN PELAYANAN,3.6500,0.2592 9,KESOPANAN DAN KERAMAHAN PETUGAS,3.6842,0.2616 10,KEWAJARAN BIAYA PELAYANAN,3.7895,0.2691 11,KEPASTIAN BIAYA PELAYANAN,3.7895,0.2691 12,KETEPATAN PELAYANAN,3.6842,0.2616 13,KENYAMANAN LINGKUNGAN,3.7368,0.2653 14,KEAMANAN PELAYANAN,3.7895,0.2691 [/table]   [table caption="HASIL AKHIR PERHITUNGAN IKM"] NILAI PERSEPSI,NILAI IKM,NILAI KONVERSI,MUTU PELAYANAN,KINERJA PELAYANAN 4,3.6640,91.60,A,SANGAT BAIK [/table]   Tabel:...

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